Chicago Based Managed IT Services

Many businesses depend on their technology infrastructure for many different important tasks. If there is a problem with the system of a business, whether due to a missed update or something more severe like a crash, it can disrupt or even halt business operations.

Managed IT Services

It can be difficult for businesses to manage their IT needs in-house as this requires businesses to dedicate a staff to monitor, maintain, update, and troubleshoot all aspects of the system.  Businesses may devote too much of their time and resources to managing their own IT that it can detract from their other business operations.  If businesses need additional help for their IT, the best option is to work with a managed IT service provider.

PSM Partners provides managed IT services in Chicago, IL to help businesses manage their IT infrastructure.  Our professionals will ensure that your IT systems stay secure and updated regularly and we will consistently monitor your system to ensure smooth operation.   With our IT management services, we will act as your IT department so your business can focus on other operations.

PSM is your preferred Chicago IT company to ensure that your IT system is always running efficiently.  We will take the time to understand your business and IT needs so we can tailor our services to meet your needs and IT goals.  As part of our IT management services, we will also help form and implement solutions to enhance the performance of your system and save you time and money on your IT operation.

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We provide the following IT management services:

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Managed IT Support Services for Enterprise and Small Businesses

No matter the size of your system, our professionals can provide managed IT support for corporations as well as small businesses.  Your IT system requires consistent upkeep and management to operate at peak performance.  You can expect our professionals to update your system when necessary, manage cloud storage, and ensure that your system is secure to protect against breaches and malware.

We understand that the operation of your IT system should be as unique as your business.  Our staff will take the time to learn about your business operations as well as what you need from your IT system.  We will also discuss your short-term and long-term technology goals so we can help implement strategies that bring you closer to your goals.  We will let you know if we identify areas that could benefit from improvement as well and work with you to implement changes. 

PSM has experience working with all types of businesses from small and medium sized businesses to non-profits and enterprises, we will serve all levels of your organization:

  • Small business IT support
  • Enterprise IT support
  • Non-profit IT support

Outsourced IT Services

When you work with PSM, you have the option of outsourcing IT support services in which we can take over and manage certain aspects of your IT system.  We can also provide remote 24/7/365 monitoring of your system which allows us to identify any issues or outages before they happen and implement necessary fixes to protect your system and keep it online.  We will also provide maintenance reports to keep you up to date on the status of your system.

Outsourced IT Services

When you work with PSM, you have the option of outsourcing IT support services in which we can take over and manage certain aspects of your IT system.  We can also provide remote 24/7/365 monitoring of your system which allows us to identify any issues or outages before they happen and implement necessary fixes to protect your system and keep it online.  We will also provide maintenance reports to keep you up to date on the status of your system.

Managed IT Services FAQ

Managed IT is IT service from a third party with expertise in IT in which the third party manages the daily upkeep and maintenance for a business’s IT system.  These services typically cover monitoring, maintenance, and support, as well as the implementation of new IT strategies that will improve performance. 

Managed IT is IT service from a third party with expertise in IT in which the third party manages the daily upkeep and maintenance for a business’s IT system.  These services typically cover monitoring, maintenance, and support, as well as the implementation of new IT strategies that will improve performance. 

Both small businesses and large corporations can benefit from working with a professional to manage their IT services.  The following are the main benefits:

  • IT expertise: If your business does not have staff with the skills and experience to manage your IT effectively, managed IT services are beneficial. Our professionals will take over your IT management which frees up your staff to focus on more important business operations.
  • Cut costs: Managed IT services generally come with a monthly fee that is lower than the cost of hiring an in-house IT staff. IT professionals can also help save money by implementing cost-effective changes into your IT operations.
  • Reliability: With managed IT services, the professionals will ensure the consistent operation of your system and take all necessary steps to keep the system updated, operational, and online. They will also respond immediately to emergencies and disasters to minimize down time.

With managed IT services, an IT professional will work with you on the complete operation of your IT system.  These services are more holistic in the sense that the professional will consider every aspect of your system and provide maintenance, monitoring, and updates and implement changes that benefit the system as a whole.

With IT outsourcing, an IT professional may manage specific aspects of your IT system to address certain needs.

Software as a service (SaaS) is when a business pays for software that is provided by a third party through the cloud, but the business operates the software themselves.  With managed services, an IT professional provides additional support such as monitoring and maintenance of the software to help the business.

Schedule a Consultation

If your business could benefit from working with a professional for managed IT services, contact our professionals at PSM Partners.  You can reach us at (312) 940-7830 for IT management services in the Chicago, IL area.

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