Technical Architect (TA) – End User Computing

This role is primarily responsible for the design and implementation of solutions based on public, private, and hybrid cloud technologies. Typical responsibilities for this position include design and implementation of public, private, and hybrid cloud solutions from Microsoft and other vendors. In addition to leading the delivery of customer projects, the TA will play a key role in the sales process, develop solution-specific best practices, mentor other consultants, and assist with marketing events and business development activities.


  • Design solution architecture and lead implementation efforts for complex public, private, and hybrid cloud solutions in multiple specialty areas
  • Translate business requirements into solution architecture and required technical tasks
  • Provide expert guidance to customers, driving solution architecture, and ensuring solution strategy is optimally aligned with business strategy
  • Lead the execution of technical tasks for mid-market (or larger) clients
  • Lead and oversee the efforts of other consultants on services projects
  • Support the sales team by participating in scoping efforts and driving the creation of proposals and statements of work (SOWs)
  • Serve as a subject matter expert and provide escalation support for technical issues
  • Assist leadership team with maintaining improving team competencies across key technology areas
  • Participate and support account planning, sales strategy and sales focused meetings
  • Assist leadership team with identifying new engagement opportunities, driving solution awareness, & interviewing new talent
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies



  • Polished communicator adept at producing advanced-client-ready presentations such as assessments, road maps, design documents
  • Demonstrated experience presenting technology recommendations from a business perspective
  • Ability to develop architecture design deliverables that map customer business requirements to solutions and technologies.
  • Successful deployment and/or migration experience with a minimum of two of the following technologies in customer environments of 250 seats or larger: Teams (including Voice), Intune, Autopilot
  • Experience deploying one or more Microsoft identity or security solutions in environments of 250 of seats or larger. Examples: Azure AD Connect, on-premises AD, MFA, or MIM
  • Knowledge of PowerShell command line and scripting language/techniques
  • General working knowledge of the following topics: Networking and security infrastructure; Microsoft 365 business solutions; VoIP, PBX, and enterprise voice solutions; regulatory compliance; SQL and database solutions; SAN/NAS devices; backup and disaster recovery
  • At least one advanced-tier certification from Microsoft or another major platform vendor
  • A minimum of 5-7 years of experience delivering complex IT solutions, preferably as a systems integrator or as part of a consulting organization
  • Bachelor’s degree preferred but not required