CAREERS

We are a fast-growing, dynamic managed service provider, delivering cutting edge cloud technologies. If you want to develop and stretch beyond the IT fundamentals and establish yourself as an expert in your field check out our open positions!

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PSM Partners

Who We Are

Porcaro Stolarek Mete Partners, LLC (PSM) is a consulting firm specializing in Technology and Talent services headquartered in downtown Chicago, Illinois. PSM is focused on long-term relationships with our clients, providing an environment to ensure career growth, the best corporate culture for our employees, and long-term sustainability.

What We Do

Our technology consulting focuses on helping small and medium-sized companies with an array of outsourced technology solutions and cloud strategies. Our Talent group is comprised of full-desk recruiters and business development professionals with the skills to help our clients hire the right team for their corporate culture.

But treated so well you don't want to.

Open Positions

We are a rapidly growing tech company looking to hire motivated, outside of the box thinkers, that align with our core values. We strive to hire individuals as excited as we are to implement, manage and empower businesses as well as workforces to change the world.

***All candidates must reside within 50 miles of downtown Chicago*** 

The Security Services manager is responsible for managing and building PSM’s Security offering along with taking on billable security consulting engagements. They will attend meetings with ”A-List” accounts and provide CISO-level consulting services to those clients. An ideal candidate for this role will possess both the management capabilities to grow a security group along with the technical skillsets to deliver security consulting work.

***All candidates must reside within 50 miles of downtown Chicago***

Responsibilities

  • Participate in the pre-sales process as needed along with networking events.
  • Provide CISO-level services to select clients as needed.
  • Develop security service lines of business.
  • Stay on top of emerging security trends and develop recommendations for our clients.
  • Manage a growing security team and define roles and responsibilities for each member.
  • Maintain a 50% billable level through CISO security engagements

KPI

    • Maintain a 50% billable average.
    • Successfully build a security offering and team who can handle PSM Client’s needs start to finish.
    • Maintain an 85% utilization for the members of the security team

Minimum Requirements

  • Must reside within 50 miles of downtown Chicago
  • Experience working at a consulting firm delivering technology and/or security services preferred.
  • Experience managing a team, adhering to billable goals, and setting professional development goals.
  • Polished communicator adept at producing advanced-client-ready presentations.
  • Professional security management certification, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials.

The Senior Compliance and Risk Manager is responsible for assessing and overseeing all technology-related compliance issues including regulatory, information security, data privacy, business continuity, identity management, user access and data integrity for our strategic accounts. Additionally, this role will need to be able to perform IT risk assessments and respond to due diligence questionaries on behalf of our clients. This role will report to PSM’s security manager and will work with our client’s Legal, IT, HR teams along with External Auditors to deliver these services. 

***All candidates must reside within 50 miles of downtown Chicago***

Responsibilities

  • Determine and maintain an inventory of all regulatory, commercial, and organizational technology compliance requirements.
  • Be familiar and have worked with industry accepted security frameworks such as NIST, ISO, SOC 1 and/or SOC 2 and keep clients’ policies, procedures, governance, and processes aligned with them.
  • Facilitate the creation and upkeep of all technology compliance policies.
  • Create an IT compliance risk assessment scorecard and periodically assess the regulatory, commercial, governmental, and organizational IT compliance risks.
  • Identify the associated IT compliance control gaps and oversee the documentation, implementation, testing, and remediation of the entire IT compliance control portfolio.
  • Develop and direct IT compliance control monitoring programs to ensure IT compliance-related risks are managed to the appropriate level of acceptable corporate risk.
  • Implement and maintain an IT compliance issue management tracking and resolution process that will address known issues, according to severity and potential impact to the organization.
  • Report the levels of IT compliance risk and control effectiveness to key stakeholders such as IT-business unit management, senior management, the board of directors, legal, regulators, internal/external auditors, etc.
  • Coordinate audit-related tasks such as ensuring the readiness of IT managers and their organizations for audit testing and facilitating the timely resolution of any audit findings.
  • Provide technical advice and insight on compliance requirements to business leaders.
  • Assist business and IT managers with the acquisition of tools and applications to assist with IT compliance-related projects, audits, and initiatives.
  • Familiarity with developing business impact analysis (BIA) and business continuity/ disaster recovery plans.
  • Assist with the conducting of external vendor audits for all vendors that we share systems and data with.

Minimum Requirements

  • Experience working at a consulting firm delivering technology and/or security services preferred.
  • 3-5 years of IT Compliance, Information Security and Audit experience.
  • Polished communicator adept at producing advanced-client-ready presentations.
  • Familiarity with NIST, ISO 27000, PCI-DSS security frameworks.
  • Experience with risk analysis tools and technologies.
  • Professional certifications such as Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials.

The Security Services Manager is responsible for managing and building PSM’s Security offering along with taking on billable security consulting engagements. They will attend meetings with “A-List” accounts and provide CISO-level consulting services to those clients. An ideal candidate for this role will possess both the management capabilities to grow a security group along with the technical skillsets to deliver security consulting work.

***All candidates must reside within 50 miles of downtown Chicago***

Responsibilities

  • Participate in the pre-sales process as needed along with networking events.
  • Provide CISO-level services to select clients as needed.
  • Develop security service lines of business.
  • Stay on top of emerging security trends and develop recommendations for our clients.
  • Manage a growing security team and define roles and responsibilities for each member.
  • Maintain a 50% billable level through CISO security engagements.

KPI:

  • Maintain a 50% billable average.
  • Successfully build a security offering and team who can handle PSM Client’s needs start to finish.
  • Maintain an 85% utilization for the members of the security team

Qualifications:

  • Experience working at a consulting firm delivering technology and/or security services preferred.
  • Experience managing a team, adhering to billable goals, and setting professional development goals.
  • Polished communicator adept at producing advanced-client-ready presentations.
  • Professional security management certification, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials.

As the network engineer, you’ll have responsibility for setting up, developing, and maintaining computer networks within an organization or between organizations. You’ll offer support to users, who can be staff, clients, customers, and suppliers, and troubleshoot any problems that arise. Your aim is to ensure the integrity of high availability network infrastructure to provide maximum performance for your users.

***All candidates must reside within 50 miles of downtown Chicago***

Responsibilities

  • Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards
  • Design and implement new solutions and improve resilience of the current environment
  • Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
  • Undertake data network fault investigations in local and wide area environments using information from multiple sources
  • Secure network systems by establishing and enforcing policies, and defining and monitoring access
  • Support and administer firewall environments in line with IT security policy
  • Report network operational status by gathering and prioritizing information and managing projects
  • Upgrade data network equipment to the latest stable firmware releases
  • Configure routing and switching equipment, hosted IP voice services and firewalls
  • Provide remote support to on-site engineers and end users/customers during installation
  • Provide remote troubleshooting and fault finding if issues occur upon initial installation
  • Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
  • Speak to customers via email and phone for initial requirement capture.

Technologies

  • Palo Alto
  • Meraki
  • Cisco Routing & Switching
  • LAN/WAN
  • VoIP
  • Private & Public Cloud ( O365, Azure, Exchange Online)
***All candidates must reside within 50 miles of downtown Chicago***
 

PSM Triage Engineers are primarily responsible for handling inbound support request via Phone, Email, and RMM agent. Triage engineers will assess the requests, categorize them, assign a priority, and dispatch the tickets to available Level 1 engineers. Secondarily, they will work on any small account level 1 support requests related to the following technologies: workstations, servers, printers, networks, mobile devices, vendor specific hardware & software, and cloud.

***All candidates must reside within 50 miles of downtown Chicago***

Responsibilities

  • Consistent review and assignment of issues submitted to the ConnectWise Service Boards(s) through email, phone calls or alerts from monitoring systems
  • IT Support relating to technical issues involving Microsoft’s core business applications and operating systems
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed
  • Maintain PSM’s SLAs on all service tickets along with proper urgency assignments
  • Maintain an 85% billable utilization
  • Serve as the primary engineer on the PSM Service Desk call group
  • Escalate service requests that require engineer level support
  • Participation in the on-call rotation

Qualifications

  • Must reside within 50 miles of downtown Chicago
  • Understanding and working knowledge related to: Client OS & desktop support (XP thru W10) | Microsoft Server OS | Active Directory| Web, spam and anti-virus filtering | Office 365 suite & Exchange online | remote access solutions |Server and desktop virtualization | Backup & disaster recovery solutions
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
  • Diagnosis skills of technical issues and ability to multi-task and adapt to changes quickly
  • Technical awareness: ability to match resources to technical issues appropriately
  • Understanding of support tools, techniques, and how technology is used to provide services
  • Bachelor degree related to IT and 1 years’ experience in IT OR 2 years’ experience in IT Consulting

The Project Manager is responsible for leading small to mid-size IT infrastructure projects and managed services engagements from early planning phases thru to completion. This role will have a strong technical project management background, with the ability to drive complex technical projects with client sponsors and IT engineers. This role requires strong customer-facing & polished presentation skills. The Project Manager will be involved early in the sales cycle (along with sales and solution architect teams) help scope future projects and managed services-based work. This role requires some onsite attendance around the Chicagoland area.

***All candidates must reside within 50 miles of downtown Chicago***

Responsibilities

  • Lead small to medium sized project teams to deliver key initiatives and be the point person accountable for successful delivery.
  • Drive and manage the requirements gathering, project tasks, milestones, project status, dependencies, and timelines.
  • Facilitate envisioning, roadmap development, design, and planning workshops
  • Clearly communicate project status, risks, issues and remediation plans
  • Develop and execute resource management plans
  • Develop and track financial reporting, including budget, actual spend and forecast
  • Assist leadership team with establishing, implementing, developing, and controlling best practices for project management throughout the
    organization. This includes defining and documenting all policies and processes of project lifecycles in order to deliver these projects according to plan and within budget
  • Assist with development during various sales phases and deliverables, including: Identifying opportunities, project scoping/estimating, SOW
    development, and presenting SOWs to clients

Qualifications

  • Must reside within 50 miles of downtown Chicago
  • Capable of interfacing with all levels of leadership and staff (Exec leadership team thru individual contributors)
  • Polished communicator adept at producing advanced, client-ready presentations such as assessments, road maps, design documents, etc.
  •  Strong understanding of various project management and IT Ops methodologies (Microsoft Solution Framework, PMLC, ITIL, etc.)
  • Strong understanding of financial management concepts (Earned value management, budget development, actual spend tracking, forecast
    development and financial reporting)
  • General understanding related to Private and public cloud (primarily Azure, AWS, and M365) | Networking and security infrastructure | Spam and
    anti-virus filtering | Storage and server infrastructure | Backup & disaster recovery | Email Solutions | Database infrastructure | Server and desktop
    virtualization | PBX, VoIP, and unified communications| Enterprise client deployment and management | Remote access solutions | compliance
  • Experience working for a systems integrator or as part of a consulting organization
  •  Bachelor’s degree related to Information Technology and 3 years’ experience in IT consulting OR 5 years’ experience in IT consulting.
  • 3+ years managing small to medium-sized IT projects
  • ITIL and PMP desirable but not required

The Security Architect is primarily responsible for quickly identifying remediation steps and methodology for our Incident Response team. This would include network breaches, Crypto Locker infections, phishing, data exfiltration, etc. This role will direct Incident Response Engineers on the steps needed to quickly remediation a breach and to further protect the client from further security events. The Security Architect will also work hand in hand with a dedicated Project Manager to develop an order of operations and plan for the engineers to execute on.

***All candidates must reside within 50 miles of downtown Chicago***

Responsibilities

  • Troubleshoot, identify and help plan remediation efforts around security breaches.
  • Translate remediation plan into required technical tasks for the response engineers
  • Provide expert guidance to response engineers throughout an incident response engagement.
  • Lead the initial discovery of security breaches brought to PSM.
  • Lead and oversee the efforts of other consultants remediating the breaches.
  • Support the intake team by participating in initial incident response calls.
  • Serve as a subject matter expert and provide escalation support for technical issues.
  • Participate and support account planning, sales strategy, and sales focused meetings around incident response.
  • Assist leadership team with identifying new engagement opportunities, driving solution awareness, and interviewing new talent.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies

Qualifications

  • Polished communicator adept at producing advanced-client-ready presentations such as assessments, road maps, design documents.
  • Ability to develop architecture design deliverables that map customer business requirements to solutions and technologies.
  • Experience managing the following technologies in customer environments of 250 seats or larger: Exchange Online, SharePoint, Teams, Intune, Azure IaaS/PaaS solutions.
  • Experience managing Microsoft identity or security solutions in environments of 250 of seats or larger. Examples: Azure AD Connect, on-premises AD, Azure Active Directory (AAD), MFA, or MIM.
  • Knowledge of PowerShell command line and scripting language/techniques.
  • General working knowledge of the following topics: Networking and security infrastructure | Microsoft 365 business solutions | VoIP | PBX and Enterprise voice solutions | SQL and database solutions | SAN/NAS devices | Backup and disaster recovery | Compliance.
  •  At least one advanced-tier certification from Microsoft, or another major platform vendor.
  • A minimum of 5-7 years of experience delivering complex IT solutions, preferably as a systems integrator or as part of a consulting organization.
  •  Bachelor’s degree preferred but not required if candidate displays sufficient work experience.

Apply Now


    Benefits

    Comprehensive Health Plans
    Paid Time Off
    Company Sponsored Certifications
    Community Volunteer Events
    Commuter Benefits & Convenient Location
    Game Room
    Happy Hour & Social Events
    Perks & Bonuses
    401K Match
    Complimentary Drinks & Snacks

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    See what past and present employees say about us!
    Growing your IT Career At PSM

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