TRUSTED SUPPORT FOR ALL YOUR TECH NEEDS

Full-spectrum managed IT services for businesses of all sizes

Keeping your technology running smoothly day in and day out is a challenge, especially for large businesses. PSM’s managed services offerings will ensure a safe and secure environment with more productive employees. We first understand your business, technology and people. We then implement solutions for performance enhancements, time and cost savings, and long-term planning.

At PSM, we work to build long-term strategic relationships by adding a human element to our managed services portfolio, which is unique to the industry. We pride ourselves on combining industry-leading processes with a hands-on support model that focuses on your core business, not just your IT systems.

CORE MANAGED SERVICES SOLUTIONS

CIO Services

Our approach starts with understanding your business strategy and key objectives. Through that understanding, PSM Partner’s CIOs are able to align your technology to those objectives driving business growth and supporting the organization. Our team can produce short-term and long-term technology roadmaps, along with providing the needed leadership to execute that delivery for your organization.

No matter what challenges your team faces, our team of experts is ready to engage and provide executive-level support to help guide you through the complex landscape of the IT marketplace.

WE SPECIALIZE IN

Create business value through technology
Establish IT policies, strategies, and standards
Evaluate, recommend, and drive implementation of strategic technologies
Strategic planning of business growth objectives
Oversee technology operations to ensure optimal performance
Direct and organize technology projects

Systems Management

Large or small, your IT systems require constant upkeep and management. But, hiring an entire IT department to handle this task may not make sense. Professional systems management from PSM remotely monitors your whole system and performs all necessary management processes to keep them healthy and efficient.

Consistent 24/7/365 monitoring allows us to identify any issues or outages before they happen and implement necessary fixes to keep your assets safe and online. We will also inventory your network assets, provide maintenance reports and ensure that network maintenance never interferes with your business connectivity.

We pride ourselves on matching solutions with needs, for example since 2018 we have protected over 90K potential security events through PSM Cisco Umbrella Clients.

WE SPECIALIZE IN

24/7 Monitoring & Remediation Maintenance & Patching Security Updates Root Cause Analysis System Health Checks Additions, Moves & Changes

Endpoint & Asset Management

Business technology changes with the tides, and so too do the daily workstation technology that we take for granted, like email, antivirus software, and computer OS.

PSM endpoint and asset management services ensure that your critical daily technology is always up to date, installation procedures documented, and mobile devices accounted for all day, every day.

WE SPECIALIZE IN

PC & Laptop Deployment Endpoint Patching Endpoint Security Mobile Device Management Asset Management & Reporting Obsolescence Planning

Help Desk

PSM hires experienced help desk resources knowing that it is typically the face of the organization to the end users. The PSM Help Desk service combines our Chicago-based engineers with our live, U.S. based call center, providing expert advice and assistance for your technical needs 24/7/365.

WE SPECIALIZE IN

On-Site & Remote Support 24/7/365 Availability SLA Backed Employee Onboarding & Offboarding Procedures Ticket Reports Trend Analysis Hardware & Software Procurement