Keeping your technology running smoothly day in and day out is a challenge, especially for large businesses. Relying on professionally managed IT services from PSM takes the guesswork out of technology and streamlines your business behind the scenes.
At PSM, we work to build long-term strategic relationships by adding a human element to our managed services portfolio, which is unique to the industry. We pride ourselves on combining industry-leading maintenance with a hands-on support model that focuses on your core business, not just your IT systems.
Managing the goings-on of your business’s information technology system is a big job for even the largest and most tech-savvy corporation. Adding a virtual CIO to the mix can help keep things running smoothly and keep you well-informed of the health and productivity of your technology.
PSM’s virtual CIO services provide IT guidance when and where it’s needed by meeting with your decision makers on a regular basis to assess and understand your goals and initiatives.
Quarterly Business Review | Vendor Management | IT Budgeting | Trend Analysis | Monthly Capacity & Health Reporting
(Network, Server, Storage, and Application Management)
Large or small, your IT systems require constant upkeep and management. But, hiring an entire IT department to handle this task may not make sense. Professional systems management from PSM remotely monitors your whole system and performs all necessary management processes to keep them healthy and efficient.
Consistent 24/7/365 monitoring allows us to identify any issues or outages before they happen and implement necessary fixes to keep your assets safe and online. We will also inventory your network assets, provide maintenance reports and ensure that network maintenance never interferes with your business connectivity.
24/7 Monitoring & Remediation | Maintenance & Patching | Security Updates | Root Cause Analysis | System Health Checks | Additions, Moves & Changes
Business technology changes with the tides, and so too do the daily workstation technology that we take for granted, like email, antivirus software, and computer OS.
PSM endpoint and asset management services ensure that your critical daily technology is always up to date, installation procedures documented, and mobile devices accounted for all day, every day.
PC & Laptop Deployment | Endpoint Patching | Endpoint Security | Mobile Device Management | Asset Management & Reporting | Obsolescence Planning
Even the most technologically savvy business may need expert advice or to troubleshoot a new program once in awhile. That’s where our remote help desk services come in.
The PSM Help Desk service combines our Chicago-based engineers with our live, U.S. based call center, providing expert advice and assistance for your technical needs 24/7/365.
On-Site & Remote Support | 24/7/365 Availability | SLA Backed | Employee Onboarding & Offboarding Procedures | Ticket Reports | Trend Analysis | Hardware & Software Procurement