The rapid rise of artificial intelligence (AI) has made it nearly impossible to ignore. AI tools and apps have been integrated into many operations within businesses and organizations across industries. The reason so many businesses have adopted AI technology is because it can help streamline business operations for higher efficiency and improve customer service. Efficient […]
Understanding the Risks of Using AI in the Workplace Read More »
Data storage and security is an important issue that all businesses and institutions must resolve. Data plays a crucial role in the operations and decision-making processes of businesses and institutions and some businesses also collect sensitive personal data from customers, patients, or clients that must be stored and protected. It is common for businesses to
What are the Benefits of Cloud Security Posture Management for Your Business? Read More »
What is NERC CIP? Before we delve into the depths of NERC CIP, let’s break down what these acronyms mean. NERC stands for North American Electric Reliability Corporation, a regulatory authority that develops and enforces reliability standards for the Bulk Electric System (BES). On the other hand, CIP refers to the Cyber Information Protection program,
NERC CIP Standards: Ensuring Power Grid Cybersecurity Read More »
Balancing a “cloud-first” approach while maintaining on-premises systems is a common challenge for organizations as they shift to using cloud services. One of the questions we often hear at PSM is, “Do I still need to keep my Active Directory (AD) if I move to Microsoft 365 and Azure?”. Well, the easy answer is that
What Is On-Premises Active Directory, and Do I Still Need It? Read More »
All businesses and institutions must have a solution in place for securely storing important data. While many businesses have traditionally used on-premises hard drives and servers for local, offline storage, more businesses are moving to cloud-based storage for important data, including sensitive data. While on-premises storage using servers and other devices within your IT infrastructure
Why are More Companies Moving to Cloud-Based Data Storage? Read More »
IT teams often exhibit significant variations from one business to another. The composition and duties of your IT department are influenced by various elements, including company size, business objectives, industry-specific compliance demands, and cybersecurity vulnerabilities. Nevertheless, there are certain key roles and responsibilities that all IT leaders should consider, regardless of whether they are establishing
In today’s fast-paced business landscape, Managed Service Providers (MSPs) have emerged as indispensable partners for organizations seeking to offload some of their IT management. By entrusting MSPs with their technology needs, businesses can focus on their core operations while benefiting from expert support and resources. However, not all MSPs are created equal. It’s crucial to
Top Red Flags of Managed Service Providers (MSP) Read More »
Few businesses can manage their daily activities without relying on their IT infrastructure. For small and medium-sized businesses especially, they need their IT infrastructure to be efficient to operate their business and they typically do not have the resources for an in-house IT support team. This means that when they face an issue such as
The Pros and Cons of Remote IT Support and On-Site IT Support Read More »
With technology advancing at a rapid pace, the terms Information technology (IT) and Operational Technology (OT) have become increasingly common to hear from within certain companies. The integration of information technology systems with operational technology systems has allowed companies to be able to streamline their processes and gather vast amounts of data that can be
IT vs. OT: How Do They Differ? How Do They Work Together? Read More »
When businesses partner with a third party to provide managed IT services, the IT professionals they work with sometimes feel like an extension of their own in-house team. IT service providers know the IT infrastructure of their clients inside and out and are consistently working to not only troubleshoot issues, but also implement changes that
