Managed IT Services

Discover AI's Role in Transforming Nonprofits: Boosting Efficiency and Impact

Discover AI’s Role in Transforming Nonprofits: Boosting Efficiency and Impact

Despite the slow adoption of Artificial Intelligence (AI) technology in many sectors, including nonprofit organizations, a recent survey reveals that over half (58%) of respondent’s report that some members of their organization actively use generative AI in daily tasks. This highlights the growing familiarity with AI, its advantages, and its influence on organizational effectiveness. This […]

Discover AI’s Role in Transforming Nonprofits: Boosting Efficiency and Impact Read More »

Cloud Cost Optimization: How to Lower Cloud Costs

There has been a huge shift into cloud computing as more businesses and organizations are switching to an online cloud environment for data storage and other tasks.  There are several benefits to cloud computing, including increased scalability, flexibility, and resource availability.  Cloud computing also offers secure data storage and prevents data loss due to issues

Cloud Cost Optimization: How to Lower Cloud Costs Read More »

Navigating an Office Relocation and Site Build-Out: A Comprehensive Guide to IT Essentials for Businesses

Navigating an Office Relocation and Site Build-Out: A Comprehensive Guide to IT Essentials for Businesses

The decision to relocate your company’s office or build a new site is pivotal in your business journey. This shift reflects growth, adaptation to changing business needs, and often a quest for enhanced productivity and efficiency. However, it’s essential to understand that office relocation and site build-out present a unique set of challenges from an

Navigating an Office Relocation and Site Build-Out: A Comprehensive Guide to IT Essentials for Businesses Read More »

Discover the advantages of ongoing PC refreshes over bulk upgrades for businesses in this insightful blog. Explore cost-effectiveness, productivity boosts, flexibility, and environmental considerations for optimal IT infrastructure management.

The Impact of Ongoing PC Refreshes on Productivity and Performance

In today’s fast-paced digital world, technology is the lifeblood of businesses. It drives productivity, streamlines operations, and helps maintain a competitive edge. Central to this tech ecosystem are personal computers (PCs). Businesses are constantly grappling with the challenge of keeping their PC infrastructure up-to-date. Whether through ongoing refreshes or bulk upgrades, businesses strive to maintain

The Impact of Ongoing PC Refreshes on Productivity and Performance Read More »

Unlocking exceptional customer experiences through a reliable IT service desk—a pivotal force in navigating the complex digital landscape.

6 Strategies to Enhance Your IT Service Desk for Optimal Performance

In this dynamic landscape, one-third of customers emphasize the significance of resolving their concerns in a single interaction, regardless of how long it takes, as a pivotal factor in a positive customer experience. This underscores the importance of a reliable IT service desk operating as a support system, ensuring that customers receive swift and efficient

6 Strategies to Enhance Your IT Service Desk for Optimal Performance Read More »

What Is On-Premises Active Directory, and Do I Still Need It

What Is On-Premises Active Directory, and Do I Still Need It?

Balancing a “cloud-first” approach while maintaining on-premises systems is a common challenge for organizations as they shift to using cloud services. One of the questions we often hear at PSM is, “Do I still need to keep my Active Directory (AD) if I move to Microsoft 365 and Azure?”. Well, the easy answer is that

What Is On-Premises Active Directory, and Do I Still Need It? Read More »

Explore Fully Managed vs. Co-Managed IT Services. Discover responsibility, management, and cost differences for your ideal IT solution.

Demystifying IT Support: A Comprehensive Guide to Fully Managed vs. Co-Managed IT Services

In today’s rapidly advancing digital age, Information Technology (IT) is a foundation for successful businesses. It serves as the primary catalyst for enhancing adaptability and innovation within companies. The arrival of transformative technologies like artificial intelligence (AI), machine learning, and the Internet of Things (IoT), have presented companies with unparalleled opportunities to streamline operations and

Demystifying IT Support: A Comprehensive Guide to Fully Managed vs. Co-Managed IT Services Read More »

What Does an IT Department Do

What Does an IT Department Do?

IT teams often exhibit significant variations from one business to another. The composition and duties of your IT department are influenced by various elements, including company size, business objectives, industry-specific compliance demands, and cybersecurity vulnerabilities. Nevertheless, there are certain key roles and responsibilities that all IT leaders should consider, regardless of whether they are establishing

What Does an IT Department Do? Read More »

MSP Red Flags

Top Red Flags of Managed Service Providers (MSP)

In today’s fast-paced business landscape, Managed Service Providers (MSPs) have emerged as indispensable partners for organizations seeking to offload some of their IT management. By entrusting MSPs with their technology needs, businesses can focus on their core operations while benefiting from expert support and resources. However, not all MSPs are created equal. It’s crucial to

Top Red Flags of Managed Service Providers (MSP) Read More »

Remote IT Support vs. On-Site IT Support

The Pros and Cons of Remote IT Support and On-Site IT Support

Few businesses can manage their daily activities without relying on their IT infrastructure.  For small and medium-sized businesses especially, they need their IT infrastructure to be efficient to operate their business and they typically do not have the resources for an in-house IT support team.  This means that when they face an issue such as

The Pros and Cons of Remote IT Support and On-Site IT Support Read More »

X

(Managed Services, Cloud Services, Consulting, Cybersecurity, Talent)

What is 7+4?

has context menu Compose