Managed IT Services

What Is On-Premises Active Directory, and Do I Still Need It

What Is On-Premises Active Directory, and Do I Still Need It?

Balancing a “cloud-first” approach while maintaining on-premises systems is a common challenge for organizations as they shift to using cloud services. One of the questions we often hear at PSM is, “Do I still need to keep my Active Directory (AD) if I move to Microsoft 365 and Azure?”. Well, the easy answer is that …

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Explore Fully Managed vs. Co-Managed IT Services. Discover responsibility, management, and cost differences for your ideal IT solution.

Demystifying IT Support: A Comprehensive Guide to Fully Managed vs. Co-Managed IT Services

In today’s rapidly advancing digital age, Information Technology (IT) is a foundation for successful businesses. It serves as the primary catalyst for enhancing adaptability and innovation within companies. The arrival of transformative technologies like artificial intelligence (AI), machine learning, and the Internet of Things (IoT), have presented companies with unparalleled opportunities to streamline operations and …

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What Does an IT Department Do

What Does an IT Department Do?

IT teams often exhibit significant variations from one business to another. The composition and duties of your IT department are influenced by various elements, including company size, business objectives, industry-specific compliance demands, and cybersecurity vulnerabilities. Nevertheless, there are certain key roles and responsibilities that all IT leaders should consider, regardless of whether they are establishing …

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MSP Red Flags

Top Red Flags of Managed Service Providers (MSP)

In today’s fast-paced business landscape, Managed Service Providers (MSPs) have emerged as indispensable partners for organizations seeking to offload some of their IT management. By entrusting MSPs with their technology needs, businesses can focus on their core operations while benefiting from expert support and resources. However, not all MSPs are created equal. It’s crucial to …

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Remote IT Support vs. On-Site IT Support

The Pros and Cons of Remote IT Support and On-Site IT Support

Few businesses can manage their daily activities without relying on their IT infrastructure.  For small and medium-sized businesses especially, they need their IT infrastructure to be efficient to operate their business and they typically do not have the resources for an in-house IT support team.  This means that when they face an issue such as …

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IT vs. OT

IT vs. OT: How Do They Differ? How Do They Work Together?

With technology advancing at a rapid pace, the terms Information technology (IT) and Operational Technology (OT) have become increasingly common to hear from within certain companies. The integration of information technology systems with operational technology systems has allowed companies to be able to streamline their processes and gather vast amounts of data that can be …

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Safeguard Your Data and Network from Ransomware with Microsoft 365

Defending against ransomware is crucial in today’s digital landscape. Ransomware, a constant and serious threat in the digital landscape, encrypts files on a victim’s computer or network until a ransom is paid. It is essential to recognize the severity of this cybercrime rather than dismissing it as a minor inconvenience. Furthermore, there is no guarantee …

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What Are the Benefits of Managed IT Services for Law Firms

The Benefits of Managed IT Services for Law Firms

Technological advancements have reshaped the legal landscape, enabling lawyers and law firms to be more efficient, productive, and innovative. This shift has been accelerated by the pandemic, which required lawyers and law firms to adopt digital solutions at a rapid pace. However, the speed at which this adoption has occurred has left some employees without …

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