Managed IT Services

What Does an IT Department Do

What Does an IT Department Do?

IT teams often exhibit significant variations from one business to another. The composition and duties of your IT department are influenced by various elements, including company size, business objectives, industry-specific compliance demands, and cybersecurity vulnerabilities. Nevertheless, there are certain key roles and responsibilities that all IT leaders should consider, regardless of whether they are establishing […]

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MSP Red Flags

Top Red Flags of Managed Service Providers (MSP)

In today’s fast-paced business landscape, Managed Service Providers (MSPs) have emerged as indispensable partners for organizations seeking to offload some of their IT management. By entrusting MSPs with their technology needs, businesses can focus on their core operations while benefiting from expert support and resources. However, not all MSPs are created equal. It’s crucial to

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Remote IT Support vs. On-Site IT Support

The Pros and Cons of Remote IT Support and On-Site IT Support

Few businesses can manage their daily activities without relying on their IT infrastructure.  For small and medium-sized businesses especially, they need their IT infrastructure to be efficient to operate their business and they typically do not have the resources for an in-house IT support team.  This means that when they face an issue such as

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IT vs. OT

IT vs. OT: How Do They Differ? How Do They Work Together?

With technology advancing at a rapid pace, the terms Information technology (IT) and Operational Technology (OT) have become increasingly common to hear from within certain companies. The integration of information technology systems with operational technology systems has allowed companies to be able to streamline their processes and gather vast amounts of data that can be

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Safeguard Your Data and Network from Ransomware with Microsoft 365

Defending against ransomware is crucial in today’s digital landscape. Ransomware, a constant and serious threat in the digital landscape, encrypts files on a victim’s computer or network until a ransom is paid. It is essential to recognize the severity of this cybercrime rather than dismissing it as a minor inconvenience. Furthermore, there is no guarantee

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What is Technical Debt and Why is it Important to Address?

What Is Technical Debt? In today’s fast-paced business world, companies are working relentlessly to stay ahead of the competition through developing new products, upgrading existing systems, and growing their operations. However, these efforts have frequently come at a cost. One of the greatest challenges that IT professionals face is technical debt (Tech debt). Technical debt

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