Managed IT Services

What is Technical Debt and Why is it Important to Address?

What Is Technical Debt? In today’s fast-paced business world, companies are working relentlessly to stay ahead of the competition through developing new products, upgrading existing systems, and growing their operations. However, these efforts have frequently come at a cost. One of the greatest challenges that IT professionals face is technical debt (Tech debt). Technical debt […]

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The Importance of Healthcare Providers Working with an MSP

The Importance of Healthcare Providers Working with an MSP

PSM is a trusted IT service provider that can help healthcare professionals in the Chicago, IL area with managed IT services.  Our professionals have experience providing managed IT services for a variety of healthcare facilities.  We can manage and maintain your IT system and implement cybersecurity measures that will help keep sensitive patient data private. 

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How to Manage Company Mobile Devices?

Get Your Act Together with Microsoft Intune: Because Herding Digital Cats is Harder Than Real Ones In today’s mobile, cloud-first, work-anywhere world, organizations of all sizes are facing the challenge of managing and securing devices, applications, and data. As more employees use their personal devices for work, and as organizations adopt innovative technologies and platforms,

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Five Reasons Why Non-Profit Organizations Should Invest in Technology 

Nonprofit organizations across the world have seen amazing results from leveraging technology to better achieve their mission. By utilizing technology, nonprofit organizations are able to save time and resources. With a few clicks of a mouse, nonprofit organizations can now communicate with supporters more quickly and easily than ever before. Moreover, modern technology offers nonprofits

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What is Co-Managed IT Model

What are the Advantages and Disadvantages of the Co-Managed IT Model?

Have you ever wondered what your company would look like if you decided to have Co-Managed IT support? Co-management will look different for every company, but services should be tailored to your company’s needs. IT support is becoming even more valuable to companies due to the shift to “Cloud Technologies” and the ever-increasing complexity of that technology.

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How to Manage 3rd Party Cybersecurity Risks

Managing 3rd Party Cybersecurity Risks: What to learn from The Kronos Ransomware Attack

There are not many details about the Kronos ransomware attack. In a press release, Kronos acknowledged, “unusual activity impacting UKG (United Kronos Group) solutions using Kronos Private Cloud”, which turned out to be a ransomware attack.  Beyond the previous statement, Kronos has not made information about this incident public. In December 2021, Kronos, a provider

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Advantages and Disadvantages of Migrating from Google Workspace to Microsoft 365

Migrating from Google Workspace to Microsoft 365: Advantages and Disadvantages

As a business executive you are always looking for ways to improve your company’s productivity and efficiency. One way to do that is by migrating your Google Workspace to Microsoft 365. But before you make the change, it is important to understand both the pros and cons of migrating. In this blog post, we look

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What Is the Difference Between a Service Desk and a Helpdesk

What Is the Difference Between a Service Desk and a Helpdesk?

Are you looking for IT support for your business, but are struggling understand the difference between a service desk and a helpdesk? This understanding is essential for businesses to be conscious of because the misunderstanding of these support services can lead a company to undersell or oversell their service and support expertise. What is a

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Law Firm Document Management

Document Management Software for Law Firms

Document Management is now becoming a crucial component in day-to-day business practices due to its effect on the security of your company, customers, and suppliers. The best document management software is essential for law firms as it helps capture, track, and store electronic documents reliably and efficiently. The advantages of document management include document backup

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