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What Is the Difference Between a Service Desk and a Helpdesk

What Is the Difference Between a Service Desk and a Helpdesk?

Are you looking for IT support for your business, but are struggling understand the difference between a service desk and a helpdesk? This understanding is essential for businesses to be conscious of because the misunderstanding of these support services can lead a company to undersell or oversell their service and support expertise. What is a …

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What Are the Signs You Might Need IT Outsourcing

10 Signs You Might Need IT Outsourcing

Almost every business and institution relies on their IT system to handle a wide range of operations including data storage and protection, network management, and cybersecurity.  Pretty much any technology and devices used internally by a business or institution are integrated into their IT infrastructure. Maintaining the IT infrastructure of a businesses is time consuming …

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What Is the Best MFA Method for My Business?

What Is the Best MFA Method for My Business? In todays cyber world, single-factor authentication is no longer enough to protect your business. Single-factor authentication (SFA) is a low-security authentication method that only requires a single person matches at least one credential to verify themselves online. An example of SFA is a password (credential), to a username. …

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Migrate Google Workspace to Microsoft 365

Guide to Migrate from Google Workspace to Microsoft 365 for Businesses

As many organizations are migrating from Google Workspace to Microsoft 365, you may be wondering if Microsoft 365 is better than Google Workspace? How do you migrate to Microsoft 365? We will walk you through the framework of migrating to M365 and share helpful tips to help you plan and execute your migration. Office 365 …

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