Are you looking for an all-in-one meeting, calling, and team collaboration solution that’s highly flexible and affordable? Microsoft Teams Essentials could be the right solution for you. We also offer a Teams Essentials workshop in the same engaging, live format. We’re happy to help you decide which one is right for you. Join us for […]
In today’s digital age, data is the lifeblood of businesses. From important documents to confidential client information, the volume of data we generate, and store is ever increasing. With this exponential growth, the demand for safe and reliable storage solutions has risen, leading to the widespread adoption of cloud storage. But is cloud storage truly
Cybersecurity is more critical than ever in today’s digital age. As businesses rely increasingly on technology to operate, the risks associated with cyber threats have also grown exponentially. While Multi-Factor Authentication (MFA) is an essential layer of defense, relying solely on it may not be enough to safeguard your enterprise from evolving threats. In this
Unlocking Enhanced Security: Going Beyond Multi-Factor Authentication (MFA) Read More »
In this dynamic landscape, one-third of customers emphasize the significance of resolving their concerns in a single interaction, regardless of how long it takes, as a pivotal factor in a positive customer experience. This underscores the importance of a reliable IT service desk operating as a support system, ensuring that customers receive swift and efficient
6 Strategies to Enhance Your IT Service Desk for Optimal Performance Read More »
In the ever-evolving landscape of Information Technology (IT), businesses continually invest in projects to stay competitive, enhance efficiency, and adapt to technological advancements. Surprisingly, one in six IT projects experience a cost overrun of a staggering 200% on average. This alarming statistic unveils the hidden challenges and complexities that companies face in the realm of
Mastering IT Project Outsourcing: A Comprehensive Guide to Successful Collaboration Read More »
Human-operated Ransomware and data leaks from insider threats are two of the most prevalent security risks that organizations are facing. Over 98% of these attacks can be prevented by having basic security hygiene processes and solutions in place. How aware is your organization of the policies and activities that can help to strengthen your cybersecurity
Is your company confident in its immunity against cyber-attacks? According to research conducted by Check Point, global weekly cyberattacks experienced a 7% rise in Q1 2023 compared to the corresponding quarter of the previous year. This data underscores the critical significance of cybersecurity, emphasizing the constant presence of hacking attempts and other malicious activities. In
Boost Your Cyber Defenses: Unraveling the Importance of Security Awareness Training Read More »
Public and private sector organizations from universities to for-profit businesses and non-profit organizations collect sensitive personal data from their customers and students. It has always been considered the responsibility of businesses and organizations to take the necessary security measures to protect sensitive personal data from unauthorized access, disclosure, destruction, and misuse. To ensure that businesses
How Illinois’ PIPA Legislation Affects Illinois Businesses Read More »
Tailgating attacks are a growing concern for organizations of all sizes. These attacks occur when an unauthorized individual gains access to a secure area by following closely behind an authorized person through a locked door or gate, exploiting human behavior to bypass security measures. Tailgating can be intentional or accidental, but either way, it can
In today’s rapidly evolving business landscape, staying competitive requires more than just traditional methods and tools. The digital age demands agility, flexibility, and seamless collaboration. In response to these demands, a growing number of companies are opting for cloud-based solutions. Among these innovative solutions, Microsoft 365 (M365), formerly known as Office 365, often referred to
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